Cancellation & Refund Policy
UpTime BPO & Infotech Pvt. Ltd. believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
During Processing - Schedule of Partial Refund
You will be eligible for partial refund - depending on the stage of processing in which cancellation request is made.
Refund Mode & Duration
Refunds are provided back to customer via online mode (PayU). From the time refund request is received, the amount is refunded within 7 to 10 working days.
Submission of Physical Shipment to Logistic Partner
No refund shall be entertained if the cancellation request is received after Shipment is marked “Ready to Ship” or “Dispatched”.